The hospitality industry including foodservice organizations, generates reams of data from multiple systems across front, middle and back office operations. The business intelligence applications created by businesses in this industry include applications that enable revenue management, guest profitability, guest satisfaction, market analytics, customer segmentation and campaign management.
MindsBeam changes data into information for any organization. With the tons of data around the planet, MindsBeam tries everyday to transform all of them into actionable business value
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Identify profitable guest groupings for use in marketing and product development. Assess the long term value of guests and guest stays.
Improve guest satisfaction by analyzing wait times, guest feedback and mystery shopper results. Control food cost and track over time.
Optimize daily operations and performance by monitoring hourly sales, peak times, labor, speed of service, and refunds. Evaluate staffing levels during different day-parts to uncover inefficiencies and service issues.